Who Should Attend

This course is ideal for:

• Newly appointed managers and team leaders
• Aspiring leaders preparing to step into a leadership role
• Technical or specialist professionals moving into leadership positions
• Individuals who want to develop stronger leadership confidence and capability
• Anyone responsible for leading people, teams, or projects

What You Will Learn

By the end of this course, participants will be able to:

• Understand the difference between managing tasks and leading people
• Develop a more effective leadership mindset and approach
• Communicate clearly and confidently as a leader
• Build trust and credibility with team members
• Set expectations and manage performance effectively
• Handle challenging situations and conversations
• Adapt leadership style to different individuals and situations

Key Topics Covered

Understanding Leadership

• The role and responsibilities of a leader
• Differences between management and leadership
• Common challenges for new leaders
• Developing a leadership mindset

Building Confidence as a Leader

• Transitioning from individual contributor to leader
• Managing self-doubt and uncertainty
• Developing confidence in decision-making
• Establishing credibility within a team

Communication and Leadership Presence

• Communicating with clarity and authority
• Adapting communication style to different individuals
• Giving direction and guidance effectively
• Building presence in meetings and team interactions

Leading and Managing People

• Understanding individual motivations and behaviours
• Building strong working relationships
• Supporting and developing team members
• Encouraging engagement and accountability

Performance and Feedback

• Setting clear expectations
• Monitoring and managing performance
• Giving constructive feedback
• Addressing underperformance

Handling Challenges and Difficult Situations

• Managing conflict within teams
• Handling difficult conversations
• Responding to challenges and pressure
• Maintaining professionalism and control

Developing Your Leadership Approach

• Adapting leadership style to different situations
• Building consistency in leadership behaviour
• Reflecting on strengths and areas for development
• Creating a personal leadership action plan

How the Course is Delivered

This is a practical, instructor-led 2-day programme designed to support real leadership development.

Participants will benefit from:

• Interactive exercises and realistic leadership scenarios
• Opportunities to practise leadership and communication skills
• Group discussion and shared learning
• Guided reflection and personal development planning

The extended format allows participants to apply learning, build confidence, and develop a more structured leadership approach.

Course Duration

2 Day Instructor-Led Training

Outcomes for Individuals and Organisations

After completing this course, participants will:

• Transition into leadership roles with greater confidence and clarity
• Communicate more effectively as a leader
• Build stronger relationships with team members
• Manage performance and expectations more effectively
• Handle challenges and difficult situations with greater confidence
• Develop a clear and consistent leadership approach

For organisations, this leads to:

• More confident and capable leaders
• Improved team performance and engagement
• Stronger communication across teams
• Better management of people and performance
• A more structured and consistent leadership culture