What You Will Learn

By the end of this course, participants will be able to:

• Understand the principles of effective influence

• Build credibility and trust to support influencing efforts

• Adapt their approach based on different audiences and situations

• Communicate ideas more clearly and persuasively

• Influence without relying on authority

• Handle resistance and objections effectively

Key Topics Covered

Understanding Influence

• What influence is and why it matters

• The role of perception, credibility, and trust

• Different approaches to influencing

Building Credibility and Trust

• Establishing professional credibility

• Demonstrating reliability and consistency

• Strengthening relationships to support influence

Adapting Your Approach

• Understanding different communication styles

• Tailoring your approach to different audiences

• Recognising stakeholder needs and motivations

Communicating with Impact

• Structuring messages clearly and effectively

• Using language to strengthen influence

• Improving verbal and non-verbal communication

Influencing Without Authority

• Gaining alignment without formal power

• Building support across teams and stakeholders

• Encouraging buy-in and engagement

Handling Resistance and Objections

• Understanding reasons for resistance

• Responding constructively to challenges

• Maintaining professionalism and control

How the Course is Delivered

This is a highly interactive, instructor-led course focused on practical application.

Participants will benefit from:

• Scenario-based exercises reflecting real workplace situations

• Group discussions and shared experiences

• Guided practice and feedback

• Practical techniques that can be applied immediately

Anthony delivers the course using real-world examples, coaching techniques, and engaging facilitation, ensuring the learning is relevant, practical, and actionable.

Course Duration

1 Day Instructor-Led Training

Outcomes for Individuals and Organisations

After completing this course, participants will:

• Influence others with greater confidence and effectiveness

• Communicate ideas more clearly and persuasively

• Build stronger relationships with stakeholders

• Handle resistance and challenging situations more effectively

For organisations, this leads to:

• Improved collaboration and alignment across teams

• More effective decision-making and communication

• Stronger stakeholder engagement

Why This Course Matters

Many professionals have strong ideas and valuable insights but struggle to:

• Gain buy-in from others

• Influence decisions effectively

• Communicate with impact

The ability to influence is what enables individuals to:

• Shape outcomes

• Build support for ideas

• Deliver results through others

This course helps participants move from presenting ideas to influencing outcomes and driving action.

FAQs

Is this course suitable for non-managers?
Yes. It is highly relevant for anyone who needs to influence colleagues, stakeholders, or clients.

Is the course practical?
Yes. The course is focused on real-world application and practical techniques, not just theory.

Is this relevant for technical professionals?
Yes. It is particularly valuable for engineering, delivery, and cross-functional roles.

Can this be delivered as a private group course?
Yes, the course can be tailored to reflect specific organisational challenges and stakeholder environments.