Who Should Attend

This course is ideal for:

• Managers and team leaders responsible for team performance and delivery

• Project and programme managers working with cross-functional teams

• Leaders looking to improve team engagement, collaboration, and outcomes

• Individuals responsible for building or developing new or existing teams

What You Will Learn

By the end of this course, participants will be able to:

• Build and develop high-performing teams

• Improve team communication, trust, and collaboration

• Identify and address team challenges and dynamics

• Create clear roles, expectations, and accountability

• Motivate and engage team members effectively

• Lead teams through change and pressure

Key Topics Covered

Understanding Team Dynamics

• What makes teams effective or ineffective

• Recognising different roles, behaviours, and working styles

• Understanding how team dynamics impact performance

Building Trust and Collaboration

• Creating an environment of trust and openness

• Encouraging collaboration and shared ownership

• Strengthening relationships within the team

Defining Roles and Accountability

• Clarifying responsibilities and expectations

• Improving accountability and ownership

• Aligning individual contributions with team goals

Communication Within Teams

• Improving clarity and consistency in communication

• Encouraging open dialogue and feedback

• Reducing misunderstandings and conflict

Managing Team Challenges

• Identifying and addressing performance issues

• Handling conflict within teams

• Supporting individuals and maintaining team cohesion

Developing High-Performing Teams

• Moving teams from functional to high-performing

• Maintaining momentum and engagement

• Creating a culture of continuous improvement

How the Course is Delivered

This is a highly interactive, instructor-led course focused on real-world team challenges.

Participants will benefit from:

• Scenario-based exercises reflecting team and workplace situations

• Group discussions and shared experiences

• Guided reflection and practical coaching

• Tools and techniques that can be applied immediately

Anthony delivers the course through practical examples, coaching techniques, and engaging facilitation, ensuring the learning is relevant, practical, and actionable.

Course Duration

1 Day Instructor-Led Training

Outcomes for Individuals and Organisations

After completing this course, participants will:

• Build stronger, more effective team environments

• Improve team performance, engagement, and collaboration

• Address challenges and dynamics within teams more effectively

• Lead teams with greater confidence and clarity

For organisations, this leads to:

• Higher-performing and more engaged teams

• Improved collaboration across departments

• Better delivery outcomes and team alignment

Why This Course Matters

Many organisations invest heavily in individual capability, but team performance is often where success or failure is determined.

The difference between average and high-performing teams is usually driven by:

• Trust and communication

• Clear direction and accountability

• Effective leadership

This course helps leaders move from managing individuals to building and leading high-performing teams.

FAQs

Is this course suitable for new managers?
Yes, although it is most valuable for those already responsible for team leadership or delivery.

Is the course practical?
Yes. The course focuses on real-world application, team scenarios, and practical techniques.

Is this relevant for technical teams?
Yes. It is highly relevant for engineering teams, delivery teams, and cross-functional environments.

Can this be delivered as a private group course?
Yes, the course can be tailored to reflect specific team challenges and organisational goals.