Description In this DevOps Foundations training course, you will explore the established Lean-Agile principles and acquire the knowledge necessary to achieve the ICAgile Foundations of DevOps (ICP-FDO) certification. This course is designed for Agile software developers, system administrators, DevOps managers, testers, and hands-on test managers, as well as anyone interested in learning about DevOps and
Description The DevOps Leader course offers a distinctive and hands-on learning experience designed for participants aiming to implement DevOps and drive transformational leadership within their organizations. Leading people through a DevOps evolution demands new skills, innovative thinking, and transformational leadership. It requires alignment and collaboration across all levels of the organization to break down silos
Organizations need a data strategy to succeed, but there’s no one-size fits all approach. Every organization will have unique objectives and obstacles. Join this event to learn how to modernize, unify, and innovate your way to a modern data strategy with AWS.
– Level: Fundamental
– Duration: 1.5 hours
We recommend that attendees of this event continue learning with these:
– Courses
– Building Data Analytics Solutions Using Amazon Redshift (BDASAR)
– Building Data Lakes on AWS (BDLA)
– Data Warehousing on AWS (DWAWS)
– (!)
– Resources
– AWS Ramp-Up Guide: Data Analytics
– AWS Ramp-Up Guide: Databases
This is a 4-day instructor led workshop aimed at Cisco partners and customers who are/have deployed Cisco DNA / Catalyst Center. This class will help enable Cisco DNA / Catalyst Center adoption in a brownfield environment utilizing Assurance as a feature to manage and troubleshooting both a wired and wireless environment, followed by migrating to Software Defined Access for both Wired and Wireless.
This workshop will be a mix of theory (30%) and labs (70%) and is aimed at a technical audience. Theory based on latest version of DNA – continually updated content to reflect the latest version of the product.
The DNACAA course is part of Cisco Black Belt Academy Aligned Content. It belongs to the stage: EN – Cisco DNA Deployment Stage 2.
This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.
To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot.
In this course, learners will explore how to lead AI transformation across their organization. They’ll learn practical strategies to identify high-impact AI opportunities, align investments with business goals, and champion responsible AI practices. The course emphasizes real-world applications and strategic decision-making—no technical expertise required—making it ideal for senior leaders who want to confidently drive AI adoption and innovation.
Learning Objectives Explore how to deploy, configure, and monitor NetApp® E-Series and EF-Series storage systems. In the deployment phase, you use NetApp SANtricity® Storage Manager and SANtricity System Manager to create the configuration, perform administration tasks, and examine data protection features. During post-deployment, you use SANtricity Unified Manager and System Manager to collect storage system
Embedded C++ for Microcontrollers is a three-day advanced course that teaches engineers how to design scalable and maintainable firmware using modern C++ techniques on microcontroller platforms.
Participants learn how object-oriented design, hardware abstraction layers and modular software architecture can be applied to embedded systems while developing firmware on STM32 microcontrollers.
The course includes hands-on exercises using the Ratio Embedded Systems Development Kit, shipped to participants before the course so they can complete practical labs on real embedded hardware.
Duration: 3 Days – Live Virtual Instructor-Led Training
This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You’ll gain a comprehensive understanding of this technology, learn how it can be leveraged to drive innovation and efficiency, and explore the range of generative AI services available on Google Cloud. By the end of this course, you’ll be equipped to make informed decisions about implementing AI solutions.
Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights. In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.
This one-day course is composed of two parts – Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases – Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.
To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.
The Engineering Cisco Meraki Solutions training helps you gain the core knowledge and skills needed to deploy, plan, design, implement, and operate complex Cisco Meraki solutions. This training combines Engineering Cisco Meraki Solutions Part 1 and 2 trainings. This training helps prepare you for roles focused on implementing, securing, and managing Cisco Meraki™ based networks from a centralized dashboard. Topics covered include Cisco Meraki’s cloud-based solutions, understanding of network security protocols, design of scalable architectures, and application of troubleshooting strategies.
This training prepares you for the Cisco Meraki Solutions Specialist (ECMS 500-220) exam. If passed, you earn the Cisco Meraki Solutions Specialist certification.
How You’ll Benefit
This training will help you:
– Gain a comprehensive understanding of the Cisco Meraki platform
– Develop expertise in designing, implementing, and securing Cisco Meraki networks
– Operate and manage networks using Cisco Meraki’s cloud-based tools and features
– Apply advanced monitoring and troubleshooting techniques
– Prepare for the ECMS 500-220 exam
– Earn 24 CE credits towards recertification
What to Expect in the Exam
Cisco Meraki Solutions Specialist (ECMS 500-220) is a 90-minute exam associated with the Cisco Meraki Solutions Specialist certification.
The exam tests your knowledge and skills to engineer Meraki solutions, including:
– Cloud management
– Design
– Implementing
– Monitoring
– Troubleshooting
Learn about Microsoft Copilot for Security, an AI-powered security analysis tool that enables analysts to process security signals and respond to threats at a machine speed, and the AI concepts upon which it’s built.
The Enhancing Cisco Security Solutions with Data Analytics (ECSS) training covers intermediate-level knowledge of Splunk, including its fundamentals, key components, and architecture so you can detect, investigate, and respond to security threats effectively. You’ll learn to utilize various Splunk components, including Cisco XDR, Splunk SIEM, and Splunk SOAR. You’ll also discover how to use and troubleshoot the Cisco Security Cloud App, Cisco Legacy Apps, and technology add-ons (TAs) for integrating Cisco security solutions with Splunk for enhancing user, cloud, and breach protections.
How You’ll Benefit
This training will help you:
– Aggregate data from all Cisco security products into a single Splunk instance for centralized visibility
– Monitor your security environment in real time to detect and respond to threats faster
– Streamline security workflows by reducing dashboard switching and manual data correlation
– Enhance decision-making with customizable dashboards and comprehensive, accurate insights
– Protect your organization more effectively by integrating Cisco security solutions with Splunk for unified threat detection and response
– Earn 32 CE credits toward recertification
The ‘Enterprise AI Governance Essentials – Foundations’ course provides a comprehensive roadmap for your organization to mature its AI governance capabilities. The primary goal is to guide you in establishing and scaling AI governance, ultimately positioning it as a strategic differentiator. The emphasis is on understanding the holistic approach, principles, and key considerations of AI governance from a strategic perspective.
The ‘Enterprise AI Governance Essentials – Optimization’ course provides a comprehensive roadmap for your organization to mature its AI governance capabilities. The primary goal is to guide you in establishing and scaling AI governance, ultimately positioning it as a strategic differentiator. The emphasis is on understanding the holistic approach, principles, and key considerations of AI governance from a strategic perspective.
This course is intended to give architects, engineers, and developers the skills required to help enterprise customers architect, plan, execute, and test database migration projects. Through a combination of presentations, demos, and hands-on labs
participants move databases to GCP while taking advantage of various GCP services.
This course covers how to move on-premises, enterprise databases like SQL Server to Google Cloud (Compute Engine and Cloud SQL) and Oracle to Google Cloud bare metal.
This course provides an overview of Google Cloud Monitoring, focusing on how to effectively monitor cloud systems. Participants will learn to use cloud Monitoring to view metrics across multiple cloud projects, understand different dashboard and chart types, create uptime checks, and utilize MQL for advanced monitoring.
Exam Prep: AWS Certified AI Practitioner (AIF-C01) is a one-day ILT where you learn how to assess your preparedness for the AWS Certified AI Practitioner (AIF-C01) exam. The AWS Certified AI Practitioner (AIF-C01) exam validates in-demand knowledge of AI, machine learning (ML), and generative AI concepts and use cases.
This intermediate-level course prepares you for the AWS Certified AI Practitioner (AIF-C01) exam by providing a comprehensive exploration of the exam topics. You’ll delve into the key areas covered on the exam, understanding how they relate to developing AI and machine learning solutions on the AWS platform. Through detailed explanations and walkthroughs of exam-style questions, you’ll reinforce your knowledge, identify gaps in your understanding, and gain valuable strategies for tackling questions effectively. The course includes review of exam-style sample questions, to help you recognize incorrect responses and hone your test-taking abilities. By the end, you’ll have a firm grasp on the concepts and practical applications tested on the AWS Certified AI Practitioner certification exam.
In this 1-day instructor-led training course, you will prepare for the AWS Certified Cloud Practitioner (CLFC02) exam. This course helps you understand what is important for the exam, how to approach different question types, and how to identify common misconceptions that appear on the test. The instructor will guide you through exam-focused reviews of each domain, highlighting frequently tested concepts, clarifying easily confused topics, and providing strategic approaches to question analysis. Through
targeted practice with exam-style questions, you will develop the specific knowledge and test-taking skills needed to succeed on the certification exam.
This course includes presentations, discussions, and guided practice with exam-style questions and scenario-based discussions. Each content module includes section slides aligned to the task statements in the domain followed by a walkthrough section of relevant questions.
In this 1-day instructor-led training course, you will prepare for the AWS Certified Data Engineer – Associate (DEA-C01) exam. This course helps you understand what is important for the exam, how to approach different question types, and how to identify common misconceptions that appear on the test. The instructor will guide you through exam-focused reviews of each domain, highlighting frequently tested concepts, clarifying easily confused topics, and providing strategic approaches to question analysis.
Through targeted practice with exam-style questions, you will develop the specific knowledge and testtaking skills needed to succeed on the certification exam.
This course includes presentations, discussions, and guided practice with exam-style questions and scenario-based discussions. Each content module includes section slides aligned to the task statements in the domain followed by a walkthrough section of relevant questions.
Exam Prep: AWS Certified Machine Learning Engineer – Associate (MLA-C01) is a one-day ILT where you learn how to assess your preparedness for the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam. The exam validates a candidate’s ability to build, operationalize, and maintain machine learning (ML) solutions and pipelines by using the AWS Cloud.
This intermediate-level course prepares you for the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam by providing a comprehensive exploration of the exam topics. You’ll delve into the key areas covered on the exam, understanding how they relate to developing AI and machine learning solutions on the AWS platform. Through detailed explanations and walkthroughs of exams tyle questions, you’ll reinforce your knowledge, identify gaps in your understanding, and gain valuable strategies for tackling questions effectively. The course includes review of exam-style sample questions, to help you recognize incorrect responses and hone your test-taking abilities. By the end, you’ll have a firm grasp on the concepts and practical applications tested on the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam.
This module provides a practical guide to using Microsoft 365 Copilot Chat’s prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.
Description This course provides a deep dive into object-oriented design patterns—essential tools for developing high-quality, maintainable software systems that meet requirements and ship on time. Geared towards developers and architects, the course blends formal design principles with real-world application, giving you both the conceptual foundation and the practical skills needed to build robust, reusable systems.
Description Fast Track to Java 17 and Object-Oriented Development is an intensive, hands-on course designed for programmers with prior coding experience (no Java knowledge required). This course provides a deep dive into Java fundamentals, object-oriented principles, and modern development practices. Covering Java’s latest features, including Java 9+ module structures and enhancements in Java 11-17, participants
This five-day FastTrack course (AZ800 and AZ801) is designed for IT professionals who configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. These professionals manage and support an infrastructure that includes on-premises and Windows Server-based workloads hosted on Azure IaaS. The course teaches IT professionals how to leverage Azure’s hybrid capabilities, migrate virtual and physical server workloads to Azure IaaS, and manage and secure Azure VMs with Windows Server. The course also covers performing tasks related to high availability, troubleshooting, and disaster recovery. The course highlights various administrative tools and technologies, including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.
The Palo Alto Networks Firewall Essentials: Configuration and Management (EDU-210) course is five days of instructor-led training that will help you to:
– Configure and manage the essential features of Palo Alto Networks next-generation firewalls
– Configure and manage Security and NAT policies to enable approved traffic to and from zones
– Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs
– Monitor network traffic using the interactive web interface and firewall reports
Exclusive to Fast Lane / ITLS:
Additional Palo Alto Labs and extended lab hours after the course
– Palo Alto Networks Firewalls for High Availability Solutions
– Global Protect Remote Access VPN Lab
– Site-to-Site VPN Lab
– Destination NAT Lab
– Captive Portal & User-ID Lab
– Optional Lab for Expedition Tool (BPA)
Duration: 5 days
The Palo Alto Networks Firewall 11.0 Troubleshooting course is three days of instructor-led training that will help you:
– Use firewall tools, including the CLI, to investigate networking issues
– Follow proven troubleshooting methodologies that are specific to individual features
– Analyze advanced logs to resolve various real-life scenarios
– Solve advanced, scenario-based challenges
Exclusive to Fast Lane / iTLS:
Additional Palo Alto Labs and extended lab hours after the course
– Site-to-Site VPN Troubleshooting Lab
– Transit Traffic Troubleshooting Labs
Duration: 3 days
Description In this FitSM Foundation training course, you will acquire the skills to implement the fundamental aspects of efficient IT Service Management (ITSM) processes through Fits – a concise, lightweight, and attainable ITSM standard. FitSM is crafted for professionals seeking swift recognition for possessing the competencies necessary to establish effective ITSM processes, without delving into
Real-Time Embedded Systems with FreeRTOS is a practical three-day course that introduces engineers to multitasking firmware development using a real-time operating system.
Participants learn how real-time embedded systems manage concurrent tasks, scheduling and communication while developing firmware applications using FreeRTOS on STM32 microcontrollers.
The course includes hands-on exercises using the Ratio Embedded Systems Development Kit, which is shipped to participants before the workshop so they can complete practical labs on real hardware throughout the training.
Duration: 3 Days – Live Virtual Instructor-Led Training
The Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) training shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next generation firewall at the internet edge. You’ll gain an understanding of Cisco Secure Firewall architecture and deployment, base configuration, packet processing and advanced options, and conducting Secure Firewall administration troubleshooting.
This training prepares you for the CCNP Security certification, which requires passing the 350-701 Implementing and Operating Cisco Security Core Technologies (SCOR) core exam and one concentration exam such as the 300-710 Securing Networks with Cisco Firepower (SNCF) concentration exam. This training also earns you 40 Continuing Education (CE) credits towards recertification.
How You’ll Benefit
This training will teach you how to implement, configure, and manage Cisco Secure Firewall Threat Defense for deployment, including:
– Configure settings and policies on Cisco Secure Firewall Threat Defense
– Gain an understanding of Cisco Secure Firewall Threat Defense policies and explain how different policies influence packet processing through the device
– Perform basic threat analysis and administration tasks using Cisco Secure Firewall Management Center
What to Expect in the Exam
350-701 SCOR: Implementing and Operating Cisco Security Core Technologies is a 120-minute exam associated with the CCNP Security certification. The multiple-choice format tests knowledge and skills related to implementing and operating core security technologies, including:
– Network security
– Cloud security
– Content security
– Endpoint protection and detection
– Secure network access
– Visibility and enforcement
300-710 SNCF: Securing Networks with Cisco Firepower is a 90-minute exam associated with the CCNP Security certification. The multiple-choice format tests knowledge of Cisco Firepower® Threat Defense and Firepower® 7000 and 8000 Series virtual appliances, including:
– Policy configurations
– Integrations
– Deployments
Management and troubleshooting
The Cisco IOS XR Software Essentials (ISOXRE) training introduces you to the essential features and functions of the Cisco IOS XR Software operating system that powers many Cisco products. Through a combination of lectures and hands-on lab exercises, you will gain an understanding of all major aspects of the operating system including the architecture, installation and upgrade, automatic provisioning, and using the software command-line interface (CLI). You will also learn how to implement essential software services including system security, logging, timing and synchronization, AAA services, and how to use modular QoS. In addition, you will learn how to implement basic routing and forwarding using Multiprotocol Label Switching (MPLS). Finally, you will learn how to implement and use programmability and monitoring features including Simple Network Management Protocol (SNMP), telemetry, process monitoring, and IOS XR programmability.
How You’ll Benefit
This training will help you:
– Learn how to describe and implement fundamental concepts and configurations on Cisco IOS XR Software.
– Gain leading-edge skills for high-demand responsibilities focused on software services.
– Earn 24 CE credits toward recertification.
Description Fundamentals of MySQL is the first step in mastering MySQL, the world’s most popular open-source database. Develop solid understanding and practical experience using relational databases, SQL and the MySQL Server and tools. This course is perfect for those interested using MySQL for backend data storage in their applications. Hands-on activities are included designed to
This course provides a comprehensive overview of Gemini Code Assist, an AI-powered tool designed to enhance software development workflows. Participants will learn how Gemini Code Assist can improve coding efficiency, reduce errors, and accelerate the software delivery lifecycle.
The course will cover core features such as code completion, code generation, and smart actions, along with best practices for integrating Gemini Code Assist into development environments. Fundamental concepts in AI-assisted coding and software development lifecycle optimization will be covered, along with practical demonstrations.
This course provides an introduction to Gemini Enterprise and NotebookLM Enterprise, AI-powered tools designed to enhance information discovery, knowledge management, and productivity within organizations. Participants will learn how to leverage Gemini Enterprise to extract insights from enterprise data and build custom applications. The course also covers NotebookLM Enterprise, focusing on its features for analyzing and synthesizing information from various sources.
This module explores the generation of code explanations, project documentation, and inline code comment documentation using the GitHub Copilot Chat extension for Visual Studio Code.
In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.
In this course, you will learn how to leverage generative artificial intelligence (AI) within your organization. We’ll cover how to drive business value with generative AI, the use cases across various industries, and the considerations to implement generative AI safely and responsibly. The goal of this course is to provide you with the fundamental concepts and tools you’ll need to successfully lead generative AI initiatives within your organization.
In this course, you learn about the different challenges that arise when productionizing generative AI-powered applications versus traditional ML. You will learn how to manage experimentation and tuning of your LLMs, then you will discuss how to deploy, test, and maintain your LLM-powered applications. Finally, you will discuss best practices for logging and monitoring your LLM-powered applications in production.
In this course, you will take a journey from a broad overview of gen AI to understanding how to leverage gen AI and Google Cloud for organizational transformation.
This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.
This course teaches developers to utilize Azure Cosmos DB for NoSQL API and SDK. Students will learn query execution, resource configuration, SDK operations, and design strategies for non-relational data modeling and data partitioning.
This module introduces developers to the GitHub Copilot products, the benefits that GitHub Copilot provides to developers, the GitHub Copilot and GitHub Copilot Chat product features, and the GitHub Copilot extensions for Visual Studio Code.
This course introduces participants to creating and deploying containerized applications on Google Kubernetes Engine (GKE). Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as pods and containers.
If you are new to Google Workspace, this training will equip you with the skills you need to be productive in the workplace.
Through a series of lectures, demonstrations, and hands-on activities, you will become proficient in the use of the following core Google Workspace applications: Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet and Google Chat.
Description The advanced Git training course offers an in-depth understanding of advanced Git concepts, covering both configuration and functionality. Training Objectives Understand Git infrastructure and housekeeping. Configure Git. Identify content. Leverage Advanced Collaboration and Merging. Course Outline Module 1: Git Internals<br /> Pre-requisites< What this course covers< Git infrastructure in detail< Objects<br /> Folder structure<br
GitHub Advanced Security (GHAS) plays a crucial role in enhancing the security posture of software development projects on GitHub. It provides a comprehensive set of tools and features designed to identify and address security vulnerabilities throughout the development lifecycle. By integrating security directly into the development process with GHAS, your team can build more secure and reliable software. The course will explore how to utilize GHAS to maximize security impact and understand GHAS and its role in the security ecosystem.
This course explores the use of AI in the context of GitHub Copilot, a generative AI tool for developers. It equips users with the knowledge and skills to use Copilot effectively while mitigating potential ethical and operational risks associated with AI usage.
GitHub Foundations introduces you to the fundamental concepts, features, and products of GitHub. You’ll discover the benefits of using GitHub as a collaborative platform and explore its core features, such as repository management, commits, branches, and merging. Through curated modules and hands-on exercises, you’ll gain a solid understanding of GitHub’s essential tools and be well-equipped to start contributing to projects and collaborating effectively within GitHub.
In this course, you’ll learn the basics of GitHub and gain a better understanding of its fundamental features with a hands-on exercise all within a GitHub repository. You’ll learn best practices for building, hosting, and maintaining a secure repository on GitHub.
This course equips Financial Services professionals with the skills to leverage Google AI tools, including Gemini, NotebookLM Enterprise, and Agentspace. You’ll learn to enhance financial analysis, reporting, and client communication, develop specialized tools like early warning systems and tailored investor narratives with Gemini Gems, securely query and synthesize information from diverse financial documents, and automate routine tasks and proactively monitor financial data. Implement AI-driven solutions effectively and ethically to streamline financial operations.
This course is designed to help financial services professionals learn how to use Google AI tools to streamline and enhance various financial processes.
Through a combination of presentations and demos, attendees will gain insights into leveraging Gemini, NotebookLM, and AgentSpace to automate tasks, improve data analysis, and derive actionable insights from financial data. The course aims to equip financial practitioners with the skills to implement AI-driven solutions effectively and ethically within the financial services industry.
This course equips professionals across various functions with the skills to leverage core Google AI tools; Gemini, NotebookLM, and Agentspace to transform daily workflows.
It will demonstrate how to utilize Gemini for enhanced communication, content generation, and initial data analysis. You’ll then leverage NotebookLM to securely query and synthesize vast information from diverse sources for accurate, grounded insights. Finally, you’ll explore Agentspace to automate complex routine administrative tasks and cross-application workflows. This course empowers professionals to implement AI-driven solutions effectively and ethically, reclaiming significant time, streamlining operations, and elevating professional output.
An optional Appendix provides additional content on developing specialized capabilities for custom content generation and workflow automation with Gemini Gems, as well as integrating NotebookLM and Gemini for a unified approach to comprehensive data synthesis and actionable report generation.
This course equips HR professionals with the skills to leverage Google AI tools, including Gemini, NotebookLM Enterprise, and Agentspace. You’ll learn to draft clear communications, enhance linguistic quality with Gemini Gems, synthesize policies using trusted sources, and automate complex HR processes for improved efficiency and time savings. Implement AI-driven solutions effectively and ethically to streamline HR operations.
This course is designed to help HR professionals learn how to use Google AI tools to streamline and enhance various HR processes. Through a combination of presentations and hands-on demos, attendees will gain insights into leveraging Gemini, NotebookLM, and Agentspace to automate tasks, improve communication, and derive actionable insights from HR data.
The course aims to equip HR practitioners with the skills to implement AI-driven solutions effectively and ethically.
This course equips legal professionals with the skills to leverage core Google AI tools; Gemini, NotebookLM, and Agentspace to transform daily legal workflows.
It will demonstrate how to utilize Gemini for enhanced legal research, communication, and initial document analysis. You’ll then leverage NotebookLM to securely query and synthesize vast legal knowledge for accurate, source-grounded analysis. Finally, you’ll explore Agentspace to automate complex legal review and compliance workflows. This course empowers legal professionals to implement AI-driven solutions effectively and ethically, reducing time, mitigating risk, and elevating strategic legal contributions.
An optional Appendix provides additional content on developing specialized Legal Gems for customized analysis frameworks and tailored policy drafting styles, as well as integrating NotebookLM and Gemini for a unified approach to data aggregation and actionable report generation.
This course equips Marketing professionals with the skills to leverage Google AI tools, including Gemini, NotebookLM Enterprise, and Agentspace.
You’ll learn to create engaging campaign content, optimize marketing copy with Gemini Gems for better engagement, synthesize market research for strategy, and automate routine campaign management tasks. Implement AI-driven solutions effectively and ethically to streamline marketing operations.
This course is designed to help Marketing professionals learn how to use Google AI tools to streamline and enhance various marketing processes.
Through a combination of presentations and demos, attendees will gain insights into leveraging Gemini, NotebookLM, and AgentSpace to automate tasks, improve campaign effectiveness, and derive actionable insights from marketing data. The course aims to equip marketing practitioners with the skills to implement AI-driven solutions effectively and ethically within the Marketing business function.
This course equips media and entertainment professionals with the skills to leverage a suite of Google AI tools, including Gemini and NotebookLM, to transform the entire creative production pipeline.
It will demonstrate how to utilize Gemini in Workspace for rapid ideation, scriptwriting, and synthesizing creative feedback. You’ll then leverage NotebookLM Enterprise to securely query and synthesize vast information from diverse sources to build and maintain an in-depth, source-grounded knowledge base for world-building, research, and creative consistency. This course empowers creative professionals to implement AI-driven solutions that accelerate initial development, enhance research capabilities, and foster greater creative alignment.
An optional Appendix provides additional content on developing specialized capabilities for custom content generation and workflow automation with Gemini Gems, as well as integrating NotebookLM and Gemini for a unified approach to comprehensive data synthesis and actionable report generation.
This course is designed to help operations professionals learn how to use Google AI tools to streamline operational processes and enhance decision-making. Participants will explore the application of Gemini, NotebookLM, and AgentSpace in automating process monitoring, analyzing complex operational data, optimizing supply chain flows, and improving quality control. The course aims to equip operations teams with the skills to implement AI-driven solutions effectively for improved efficiency, resilience, and strategic oversight.
This course is designed to help Operations professionals learn how to use Google AI tools to streamline and enhance various operational processes. Through a combination of presentations and demos, attendees will gain insights into leveraging Gemini, NotebookLM, and AgentSpace to automate tasks, improve efficiency, and derive actionable insights from operational data. The course aims to equip operations practitioners with the skills to implement AI-driven solutions effectively and ethically within the Operations business function.
This course equips Sales professionals with the skills to leverage Google AI tools, including Gemini, NotebookLM Enterprise, and Agentspace. You’ll learn to draft personalized outreach, refine client communications with Gemini Gems for improved linguistic quality, analyze sales data for insights, and automate lead qualification and follow-up processes. Implement AI-driven solutions effectively and ethically to streamline sales workflows.
This course is designed to help Sales professionals learn how to use Google AI tools to streamline and enhance various sales processes. Through a combination of presentations and demos, attendees will gain insights into leveraging Gemini, NotebookLM, and AgentSpace to automate tasks, improve client engagement, and derive actionable insights from sales data.
The course aims to equip sales practitioners with the skills to implement AI-driven solutions effectively and ethically within the Sales business function.
In this course you will learn how to use various tools in Google Cloud to ingest, manage and leverage your data to derive insights in your research. You will be introduced to tools used on Google Cloud by researchers, then you will learn how to ingest your unstructured and structured data into Cloud Storage and BigQuery respectively. Next, you will learn how to curate your data and understand costs in Google Cloud. Finally you will learn how to leverage notebook environments and other Google Cloud tools for descriptive and predictive analysis.
This course uses lectures and labs to give you an overview of Google Cloud products and services. You learn about the value of Google Cloud and how to incorporate cloud-based solutions into your business strategies.
This is a course for cloud architects and engineers with existing AWS knowledge that compares Google Cloud solutions with AWS and guides professionals on their use. In this course, you’ll apply the concepts and technologies knowledge in AWS to explore the similarities and differences with concepts and technologies in Google Cloud. You’ll get hands-on practice building and managing Google Cloud resources.
This course provides a comprehensive introduction to Google Kubernetes Engine (GKE) and its essential concepts for cloud developers. Participants will explore containerization with Docker, Kubernetes architecture, and GKE deployment best practices. The course includes hands-on activities and demos to facilitate practical understanding and skill development in deploying and managing containerized applications on Google Cloud.
Description Join this intensive 3-day foundation course on the IIBA Business Analysis Body of Knowledge (BABOK) Certification to kickstart your preparation for the IIBA ECBA, CCBA, and CBAP exams. Dive deep into the interactive exploration of the Business Analysis Body of Knowledge (BABOK) v3 Guide. This course serves as the initial segment of a customizable
Description This CBAP exam preparation and certification course builds upon our previous 1-day IIBA CCBA Certification course. Designed as a focused 1-day session, it aims to enhance participants’ test-taking strategies and provide effective shortcuts. The course includes simulated case study questions and thorough review of answers, integrating the knowledge areas and techniques outlined in the
This course explores how to use Databricks and Apache Spark on Azure to take data projects from exploration to production. You’ll learn how to ingest, transform, and analyze large-scale datasets with Spark DataFrames, Spark SQL, and PySpark, while also building confidence in managing distributed data processing. Along the way, you’ll get hands-on with the Databricks workspace—navigating clusters and creating and optimizing Delta tables. You’ll also dive into data engineering practices, including designing ETL pipelines, handling schema evolution, and enforcing data quality. The course then moves into orchestration, showing you how to automate and manage workloads with Lakeflow Jobs and pipelines. To round things out, you’ll explore governance and security capabilities such as Unity Catalog and Purview integration, ensuring you can work with data in a secure, well-managed, and production-ready environment.
Explore the data science process and learn how to train machine learning models to accomplish artificial intelligence in Microsoft Fabric.
Explore the data warehousing process and learn how to load, monitor, secure, and query a warehouse in Microsoft Fabric.
This learning path introduces the foundational components of implementing a data lakehouse with Microsoft Fabric.
This module explores using GitHub Copilot Chat to develop improvements for an existing codebase. Exercises provide practical experience implementing GitHub Copilot suggestions that improve code quality, reliability, performance, and security.
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.
This course covers methods and practices to implement data engineering solutions by using Microsoft Fabric. Students will learn how to design and develop effective data loading patterns, data architectures, and orchestration processes. Objectives for this course include ingesting and transforming data and securing, managing, and monitoring data engineering solutions. This course is designed for experienced data professionals skilled at data integration and orchestration, such as those with the DP-203: Azure Data Engineer certification.
Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.
Generative Artificial Intelligence (AI) engineering with Azure Databricks uses the platform’s capabilities to explore, fine-tune, evaluate, and integrate advanced language models. By using Apache Spark’s scalability and Azure Databricks’ collaborative environment, you can design complex AI systems.
Gain the skills to use Microsoft Purview to improve your data security in Microsoft 365. In this training, you learn how to create sensitive information types, create sensitivity labels, and use auto-labeling policies based on these labels. You also learn how to set up DLP (Data Loss Prevention) policies to safeguard your organization’s data.
Do you have information locked up in structured and unstructured data sources? Using Azure AI Search, you can extract key insights from this data, and enable applications to search and analyze them.
Real-time intelligence in Microsoft Fabric enables analysis of streaming events in real or near-real time.
Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview.
This course provides students with the knowledge and skills to create a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases.
You could also consider this this Applied Skills if you need to demonstrate the skills required to migrate on-premise SQL workloads to Azure. If you have already achieved the DP-300 certification and are in-role as a DBA preparing for a migration project, leverage the Applied Skill credential so you can demonstrate validated experience of migrating a database.
– Migrate SQL Server workload to Azure SQL (DP-3001)
This training teaches you how to install, operate, configure, and verify a basic IPv4 and IPv6 network, configure network components, such as switches, routers, and wireless local area network (LAN) controllers (WLNs), manage network devices, and identify basic security threats. This training also covers the introduction of AI and machine learning (ML) in network operations.
This Learning Path prepares you for the Cisco Certified Network Associate (200-301 CCNA) v1.1 exam. If passed, you earn your Cisco Certified Network AssociateCCNA.
Please note that this course is a combination of Instructor-Led and Self-Paced Study – 5 days in the classroom and approx 3 days of self study. The self-study content will be provided as part of the digital courseware that you recieve at the beginning of the course and should be part of your preparation for the exam. Lab access is provided for both the class and the self- study sections, lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.
How You’ll Benefit
This training will help you:
– Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network
– Gain a foundation in the essentials of networking, security, and automation
– Prepare for the 200-301 CCNA v1.1 exam
– Earn 30 CE credits toward recertification
What to Expect in the Exam
Cisco Certified Network Associate (200-301 CCNA) v1.1 is a 120-minute exam associated with the CCNA certification.
The exam tests your knowledge and skills related to:
– Network fundamentals
– Network access
– IP connectivity
– IP services
– Security fundamentals
– Automation and programmability
The Implementing and Configuring Cisco Identity Services Engine (SISE) training teaches you to deploy and use Cisco® Identity Services Engine (ISE) v3.x, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and virtual private network (VPN) connections. This hands-on training provides you with the knowledge and skills to implement and apply Cisco ISE capabilities to support use cases for Zero Trust security posture. These use cases include tasks such as policy enforcement, profiling services, web authentication and guest access services, Bring Your Own Device (BYOD), endpoint compliance services, and Terminal Access Controller Access Control Server (TACACS+) device administration. Through hands-on practice via lab exercises, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.
Please note the UK class runs on the most up to date ISE Software verion 3.5.
This training prepares you for 300-715 SISE v1.1 exam. If passed, you earn the Cisco Certified Specialist – Security Identity Management Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional SecurityCCNP SECURITY
How You’ll Benefit
This training will help you:
– Develop and implement SASE architecture
– Understand application of ISE capabilities towards development of a Zero Trust approach
– Enable BYOD and guest access
– Centrally configure and manage posture, authentication, and authorization services in a single web-based GUI console
– Gain leading-edge career skills for high-demand job roles and responsibilities focused on enterprise security
– Prepare for the 300-715 SISE v1.1 exam
– Earn 40 CE credits toward recertification
What to Expect in the Exam
Implementing and Configuring Cisco Identity Services Engine (300-715 SISE) v1.1 is a 90-minute exam associated with the Cisco Certified Specialist – Security Identity Management Implementation certification and satisfies the concentration exam requirement for the CCNP Security certification.
This exam tests your knowledge of Cisco ISE, including:
– Architecture and deployment
– Policy enforcement
– Web Auth and guest services
– Profiler
– BYOD
– Endpoint compliance
– Network access device administration
The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training provides you with the knowledge and skills to deploy, configure and troubleshoot core collaboration and networking technologies. Topics include infrastructure design protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, and Quality of Service (QoS).
Please note that this course lab access is extended over the weekend following the ILT session, for students to complete all additional self-study lab exercises.
This training helps prepare you to take the exam:
– 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
How You’ll Benefit
This course will help you:
– Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
– Implement Cisco Unified Communications Manager provisioning features
– Configure and troubleshoot collaboration endpoints
– Earn 64 credits toward recertification
Exclusive to Fast Lane / iTLS:
Extended lab hours after the course
The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) training helps you prepare for the Cisco® CCNP® Data Center and CCIE® Data Center certifications for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will gain hands-on experience deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System™ (Cisco UCS®) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers. This course also earns you 64 Continuing Education (CE) credits towards recertification.
This course has 5 ILT days with 3 additional self-study days (3 days of content to be covered by the student in their own time).
This course, including the self-paced material, helps prepare you to take the exam:
– 350-601 Implementing Cisco Data Center Core Technologies (DCCOR)
How you’ll benefit
This course will help you:
– Gain experience implementing, securing and automating network, compute, and storage infrastructure
– Gain knowledge and skills through Cisco’s unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software
– Qualify for professional and expert-level job roles in the high-demand area of enterprise-class data center environments
– Earn 64 CE credits toward recertification
What to expect in the exam
This course will help you prepare to take the 350-601 DCCOR exam. This exam tests your knowledge of implementing core data center technologies including network, compute, storage network, automation, and security.
After you pass 350-601 DCCOR:
– You earn the Cisco Certified Specialist – Data Center Core certification and you satisfy the core requirement for these certifications:
– CCNP Data Center
– CCIE Data Center
The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) training gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn how to implement security principles, automation, and programmability within an enterprise network, and overlay network design by using Cisco SD-Access and SD-WAN solutions.
This training prepares you for the 350-401 ENCOR v1.1 exam. If passed, you earn the Cisco Certified Specialist – Enterprise Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Enterprise, Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure, and CCIE Enterprise Wireless certifications. This training also earns you 64 Continuing Education (CE) credits toward recertification.
Please note that this course lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.
How You’ll Benefit
This training will help you:
– Configure, troubleshoot, and manage enterprise wired and wireless networks
– Implement security principles, automation, and programmability within an enterprise network
– Overlay network design by using Cisco SD-Access and SD-WAN solutions
– Prepare for the 350-401 ENCOR v1.1 exam
– Earn 64 CE credits toward recertification
This course has 5 ILT days with 3 additional self-study days (3 days of content to be covered by the student in their own time).
What to Expect in the Exam
Implementing Cisco Enterprise Network Core Technologies (350-401 ENCOR) v1.1 is a 120-minute exam associated with the Cisco Certified Specialist – Enterprise Core certification and satisfies the core exam requirements for the CCNP Enterprise, CCIE Enterprise Infrastructure, and CCIE Enterprise Wireless certifications.
This exam tests your knowledge of implementing core enterprise network technologies, including:
– Dual stack (IPv4 and IPv6) architecture
– Virtualization
– Infrastructure
– Network assurance
– Security
– Automation
The Implementing and Operating Cisco Security Core Technologies (SCOR) training helps you gain the skills and technologies needed to implement core Cisco security solutions. This training will ready you to provide advanced threat protection against cybersecurity attacks and prepare you for senior-level security roles.
This training prepares you for the 350-701 SCOR v1.1 exam. If passed, you earn the Cisco Certified Specialist – Security Core certification and satisfy the core exam requirement for the Cisco Certified Network Professional (CCNP) Security and Cisco Certified Internetwork Expert (CCIE) Security certifications. This training also earns you 64 Continuing Education (CE) credits towards recertification.
Please note that this course lab access is extended for 1 week following the ILT session, for students to complete all additional self-study lab exercises.
How You’ll Benefit
This training will help you:
– Gain hands-on experience implementing core security technologies and learn best practices using Cisco security solutions
– Qualify for professional and expert-level security job roles
– Prepare for the 350-701 SCOR v1.1 exam
– Earn 64 CE credits towards recertification
What to Expect in the Exam
Implementing and Operating Cisco Security Core Technologies (350-701 SCOR) v1.1 is a 120-minute exam associated with the Cisco Certified Specialist – Security Core certification and satisfies the core exam requirement for the CCNP Security and CCIE Security certifications.
This exam tests your knowledge of implementing and operating core security technologies, including:
– Network security
– Cloud security
– Content security
– Endpoint protection and detection
– Secure network access
– Visibility and enforcement
Exclusive to Fast Lane / iTLS:
Extended lab hours after the course
The Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR) training expands your knowledge and skills of service provider core networks. You will gain the theoretical and practical knowledge needed to implement and operate service provider networks using technologies such as core architecture, services, networking, automation, quality of service (QoS), security, and network assurance.
This training prepares you for the 350-501 SPCOR v1.0 exam. If passed, you earn the Cisco Certified Specialist – Service Provider Core certification and satisfy the core exam requirement for the Cisco Certified Network Professional (CCNP) Service Provider and Cisco Certified Internetwork Expert (CCIE) Service Provider certifications. This training also earns you 64 Continuing Education (CE) credits towards recertification.
How You’ll Benefit
This training will help you:
– Configure, verify, troubleshoot, and optimize next-generation, service provider internet protocol (IP) network infrastructures
– Deepen your understanding of service provider technologies, including core architecture, services, networking, automation, quality of services, security, and network assurance
– Prepare for the 350-501 SPCOR v1.0 exam
– Earn 64 CE credits towards recertification
What to Expect in the Exam
Implementing and Operating Cisco Service Provider Network Core Technologies (350-501 SPCOR) v1.0 is a 120-minute exam associated with the Cisco Certified Specialist – Service Provider Core certification and satisfies the core exam requirement for the CCNP Service Provider and CCIE Service Provider certifications.
This exam tests your knowledge of core service provider network technologies, including:
– Core architecture
– Services
– Networking
– Automation
– Quality of services
– Security
– Network assurance
The Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT) training is designed to introduce you to and get you familiar with Cisco ThousandEyes. The focus of this training is implementation and configuration of the Cisco ThousandEyes solution. This training provides hands-on experience with installing and configuring Cisco ThousandEyes agents with different test types. This solution is also used to perform root cause analysis when troubleshooting.
How You’ll Benefit
This training will help you:
– Describe and define Cisco ThousandEyes
– Integrate, implement, and deploy Cisco ThousandEyes solutions
– Configure Cisco ThousandEyes agents
– Perform root cause analysis when troubleshooting
– Customize dashboard and reports
– Monitor solutions
– Administer the system
– Earn 24 CE credits toward recertification
The Implementing Automation for Cisco Data Center Solutions (DCAUI) training shows you how to implement Cisco Data Center automated solutions, including programming concepts, orchestration, and automation tools. The goal of this 5-day training is to highlight the tools and benefits of leveraging programmability and automation in the Cisco-powered Data Center. Examined platforms include Cisco ACI (the controller-based Data Center environment), Cisco NX-OS on all Cisco Nexus platforms for device-centric automation, and Cisco UCS for Data Center compute. Their current ecosystem of APIs, software development toolkits, and relevant workflows is inspected in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG.
This training prepares you for the 300-635 Automating and Programming Cisco Data Center Solutions (DCAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Data Center Solutions (DCAUI) because it provides crucial foundational knowledge essential to success.
This training also earns you 24 Continuing Education (CE) credits towards recertification.
How You’ll Benefit
This training will teach you to implement Cisco Data Center automated solutions to:
– Learn the tools and the benefits of leveraging programmability and automation in the Cisco-powered Data Center
– Examine platforms include Cisco ACI (the controller-based Data Center environment), Cisco NX-OS on all Cisco Nexus platforms for device-centric automation, and Cisco UCS for Data Center compute
– Inspect the current ecosystem of APIs, software development toolkits, and relevant workflows in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG
What to Expect in the Exam
300-635 DCAUTO: Automating and Programming Cisco Data Center Solutions is a 90-minute exam associated with the Cisco Certified DevNet Specialist–Data Center Automation and Programmability certification and satisfies the concentration exam requirements for these professional-level certifications:
– CCNP® Data Center
– Cisco Certified DevNet Professional
The multiple-choice format tests knowledge and skills related to implementing Data Center automated solutions, including:
– Programming concepts
– Orchestration
– Automation tools
The Implementing Automation for Cisco Enterprise Solutions (ENAUI) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.
This course highlights the tools and the benefits of leveraging programmability and automation in the Cisco-powered Enterprise Campus and WAN. You will also examine platforms including IOS XE software for device-centric automation, Cisco DNA Center for the intent-based enterprise network, Cisco Software-Defined WAN, and Cisco Meraki. Their current ecosystem of APIs, software development toolkits, and relevant workflows are studied in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG.
How You’ll Benefit
This course will help you:
– Gain high-demand skills using modern programming languages, APIs, and systems such as Python, Ansible, and Git to automate, streamline, and enhance business operations.
– Acquire the skills and knowledge to customize tools, methods, and processes that improve network performance and agility
– Earn 24 CE credits toward recertification
– Prepare for the 300-435 ENAUTO exam
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.
How You’ll Benefit
This training will help you:
– Gain the skills to deploy advanced call control and mobility services in Cisco Unified Communications Manager, CME and SRST, Cisco Unified Communications Manager Express and advanced SRST gateway technologies, and Cisco Unified Border Element.
– Earn 40 CE credits toward recertification.
What to Expect in the Exam
The 300-815 CLACCM exam certifies your knowledge and skills related to advanced call control and mobility services, including signaling and media protocols, Cisco Unified Communications Manager Express CME/SRST gateway technologies, Cisco Unified Board Element, call control and dial planning, Cisco Unified CM Call Control, and mobility.
After you pass 300-815 CLACCM exam you earn the Cisco Certified DevNet Specialist – Collaboration Call Control and Mobility Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification: Cisco Certified Network Professional CollaborationCCNP COLLABORATION
The Implementing Cisco Application Centric Infrastructure (DCACI) v1.2 course shows you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification.
This course helps prepare you for the following exam:
300-620 Implementing Cisco Application Centric Infrastructure (DCACI)
This course will help you:
– Gain the skills and hands-on practice integrating the enhanced, automated capabilities of Cisco Nexus 9000 Series Switches in ACI mode for quicker application deployment
– Get the knowledge for protocols, solutions and designs to acquire professional-level and expert-level data center job roles
– Earn 40 CE credits toward recertification
What to expect in the exam
– The 300-620 DCACI exam certifies your knowledge of working with Cisco switches in ACI mode including configuration, implementation, and management.
– After you pass 300-620 DCACI, you earn the Cisco Certified Specialist – Data Center ACI Implementation certification and you satisfy the concentration exam requirement for the CCNP Data Center certification
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The Implementing Cisco Application Centric Infrastructure – Advanced (DCACIA) v1.2 course teaches you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification.
This course helps prepare you for the following exam:
– 300-630 Implementing Cisco Application Centric Infrastructure – Advanced
This course will help you:
– Gain the skills and hands-on practice integrating the enhanced, automated capabilities of Cisco Nexus 9000 Series Switches in ACI mode for quicker application deployment
– Get the knowledge for protocols, solutions and designs to acquire professional-level and expert-level data center job roles
– Earn 40 CE credits toward recertification
What to Expect in the Exam
– The 300-630 DCACIA exam certifies your knowledge of working with Cisco switches in ACI mode including configuration, implementation, and management.
– After you pass 300-630 DCACIA, you earn the Cisco Certified Specialist – ACI Advanced Implementation certification and you satisfy the concentration exam requirement for the CCNP Data Center certification.
The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) v4.0 course provides you with insight into Cisco Catalyst 9000 Series Switches and its solution components. You will learn about the architecture, capabilities, positioning, and implementation of the Cisco Catalyst 9000 Series switches, as well as the management of the switches using CLI, Cisco DNA Center, and IOS-XE web user GUI. Additionally, you will be introduced to security, cloud, automation, and other important features of Cisco Catalyst 9000 Series switches.
How you’ll benefit
This course will help you:
– Prepare for successful deployment of the Cisco Catalyst 9000 Series Switches
– Understand the role of Cisco Catalyst 9000 Series Switches in the SD-Access fabric
– Learn to provision Cisco Catalyst 9000 Series Switches using Cisco DNA center as the orchestration platform
– Gain hands-on practice through in-depth lab exercises
The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.
How You’ll Benefit
This course will help you:
– Learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express
– Prepare for the 300-810 CLICA exam
What to Expect in the Exam
The 300-810 CLICA exam certifies your knowledge and skills related to collaboration applications, including SSO, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.
After you pass 300-810 CLICA, you earn the Cisco Certified Specialist – Collaboration Applications Implementation certification, and you satisfy the concentration exam requirement for the CCNP® Collaboration certification.
The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) training provides you with an understanding of Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for remote workers, authentication options, and additional Cisco Expressway Series features. Topics covered also include details about the Webex solutions, and the benefits of hybrid integrations between Cisco on-premises solutions and Webex Meetings in the cloud. This training also earns you 40 Continuing Education (CE) credits towards recertification.
This training helps prepare you to take the exam:
300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
How You’ll Benefit
This course will help you:
– Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
– Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
The Implementing Cisco Collaboration Conferencing (CLCNF) v1.1 course focuses on Cisco® on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager and Cisco Expressway, and other Cisco collaboration conferencing devices.
This course offers lessons and hands-on labs to prepare you for the 300-825 Implementing Cisco Collaboration Conferencing (CLCNF) exam.
How You’ll Benefit
This class will help you:
– Learn how to configure and troubleshoot on-premises conferencing solutions with Cisco Meeting Server.
– Integrate on-premises conferencing solutions with other collaboration components to meet the needs of modern-day workplaces.
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2–3 solution support. The focus is on Day 1 support for a new CCE deployment.
This course will help you:
– Learn how to optimize management of CCE solutions for smooth, connected, and efficient digital experiences across multiple channels
– Manage the effects of using CCE solutions for scalability, flexibility, and growth to support larger contact center enterprises
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) v1.0 course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment. You will learn the steps required to prepare and configure both Cisco Packaged Contact Center Enterprise (PCCE) and ECE environments for integration, as well as gain experience with the operation and administration tasks required for initial ECE deployment. Additionally, you will experience ongoing system administration tasks such as enabling Single Sign-On (SSO), importing objects, preparing queues and workflows, using the scripting tool, generating reports, and enabling system logs for troubleshooting. Finally, you will also learn how to implement features that enhance ECE operations for Agents.
How you’ll benefit
– This course will help you:
– Configure, integrate, and deploy Cisco Enterprise Chat and Email into existing Enterprise Contact Center environments
– Grow your understanding of Cisco ECE administration and features
The Implementing Converged SDN Transport Solutions (SPSDNTXP) v1.0 course introduces you to Software-Defined Networking (SDN)-ready architecture. This architecture evolves traditional Metro network design into an SDN-enabled programmable network capable of delivering all services (residential, business, 5G mobile backhauling, video, and IoT) on the premise of simplicity, full programmability, and cloud integration with guaranteed service level agreements (SLAs).
You will examine the evolution of service provider design principles such as Unified Multiprotocol Label Switching, Evolved Programmable Networks, and the Cisco® Compass Metro Fabric. Additionally, you’ll explore and configure individual components of the design including segment routing and its supporting features.
This course will help you:
– Describe the Converged SDN Transport solution
– Describe the basic implementation of SDN component features
– Establish a foundation to take a deeper dive into SDN solutions
The Implementing Cisco Data Center AI Infrastructure (DCAI) training is designed to equip professionals with the skills to support, secure, and optimize AI workloads within modern data center environments. This comprehensive program delves into the unique characteristics of AI/ML applications, their influence on infrastructure design, and best practices for automated provisioning. Participants will gain in-depth knowledge of security considerations for AI deployments and master day-2 operations, including monitoring and advanced troubleshooting techniques such as log correlation and telemetry analysis. Through hands-on experience, including practical application with tools like Splunk, learners will be prepared to efficiently monitor, diagnose, and resolve issues in AI/ML-enabled data centers, ensuring optimal uptime and performance for critical organizational workloads.
This training combines content from Operate and Troubleshoot AI Solutions on Cisco Infrastructure (DCAIAOT) and AI Solutions on Cisco Infrastructure Essentials (DCAIE) training.
This training prepares you for the 300-640 DCAI v1.0 exam. If passed, you earn the Cisco Certified Specialist – Data Center AI Infrastructure certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Data Center certification.
What to Expect in the Exam
Implementing Cisco Data Center AI Infrastructure (300-640 DCAI) v1.0 is a 90-minute exam associated with the Cisco Certified Specialist – Data Center AI Infrastructure certification and satisfies the concentration exam requirement for the CCNP Data Center certification.
This exam tests your knowledge of AI infrastructure, including:
– Design
– Implementation
– Monitoring
– Troubleshooting
How You’ll Benefit
This training will help you:
– Acquire comprehensive skills to support, secure, and optimize AI workloads within modern data center environments
– Understand the design, implementation, and advanced troubleshooting of AI infrastructure, including network challenges and specialized hardware
– Gain in-depth knowledge of AI/ML concepts, generative AI, and their practical application in network management and automation
– Apply hands-on techniques for monitoring, diagnosing, and resolving issues, leveraging tools like Splunk and utilizing AI for enhanced productivity in network operations
– Prepare for the 300-640 DCAI v1.0 exam
– Earn 38 CE credits toward recertification
The Implementing Cisco Data Center AI Infrastructure (DCAI) training is designed to equip professionals with the skills to support, secure, and optimize AI workloads within modern data center environments. This comprehensive program delves into the unique characteristics of AI/ML applications, their influence on infrastructure design, and best practices for automated provisioning. Participants will gain in-depth knowledge of security considerations for AI deployments and master day-2 operations, including monitoring and advanced troubleshooting techniques such as log correlation and telemetry analysis. Through hands-on experience, including practical application with tools like Splunk, learners will be prepared to efficiently monitor, diagnose, and resolve issues in AI/ML-enabled data centers, ensuring optimal uptime and performance for critical organizational workloads.
This training combines content from Operate and Troubleshoot AI Solutions on Cisco Infrastructure (DCAIAOT) and AI Solutions on Cisco Infrastructure Essentials (DCAIE) training.
This training prepares you for the 300-640 DCAI v1.0 exam. If passed, you earn the Cisco Certified Specialist – Data Center AI Infrastructure certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Data Center certification.
What to Expect in the Exam
Implementing Cisco Data Center AI Infrastructure (300-640 DCAI) v1.0 is a 90-minute exam associated with the Cisco Certified Specialist – Data Center AI Infrastructure certification and satisfies the concentration exam requirement for the CCNP Data Center certification.
This exam tests your knowledge of AI infrastructure, including:
– Design
– Implementation
– Monitoring
– Troubleshooting
How You’ll Benefit
This training will help you:
– Acquire comprehensive skills to support, secure, and optimize AI workloads within modern data center environments
– Understand the design, implementation, and advanced troubleshooting of AI infrastructure, including network challenges and specialized hardware
– Gain in-depth knowledge of AI/ML concepts, generative AI, and their practical application in network management and automation
– Apply hands-on techniques for monitoring, diagnosing, and resolving issues, leveraging tools like Splunk and utilizing AI for enhanced productivity in network operations
– Prepare for the 300-640 DCAI v1.0 exam
– Earn 38 CE credits toward recertification
The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) training gives you the knowledge and skills needed to install, configure, operate, and troubleshoot a dual stack enterprise network. This training covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) training.
This training prepares you for the 300-410 ENARSI v1.1 exam. If passed, you earn the Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Enterprise certification. This training also earns you 40 Continuing Education (CE) credits towards recertification.
Please note that this course lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.
How You’ll Benefit
This training will help you:
– Gain the knowledge you need to install, configure, operate, and troubleshoot a dual stack enterprise network
– Qualify for professional-level job roles in advance routing and services
– Prepare for the 300-410 ENARSI 1.0 exam
– Earn 40 CE credits toward recertification
What to Expect in the Exam
Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) v1.1 is a 90-minute exam associated with the Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation certification and satisfies the core exam requirement for the CCNP Enterprise certification.
This exam tests your knowledge of implementing and troubleshooting for advanced routing technologies and services, including:
– Layer 3
– VPN services
– Infrastructure security
– Infrastructure services
The Implementing Cisco Enterprise Wireless Networks (ENWLSI) training helps you implement network settings to provide a secure wireless network infrastructure and troubleshoot any related issues. The goal of this 5-day instructor-led training is to prepare you to secure and implement the wireless infrastructure, and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), Cisco DNA Center, Cisco Spaces, and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.
This training provides you with hands-on labs to reinforce concepts including deploying Cisco Catalyst 9800 Wireless Controller Release IOS XE Cupertino 17.9.5, Cisco Digital Network Architecture (DNA) Center Release 2.3.5.4, Cisco Prime Infrastructure Release 3.10, Cisco Spaces, Features and Cisco Identity Services Engine (ISE) Release 3.3.
This training prepares you for the 300-430 ENWLSI: Implementing Cisco Enterprise Wireless Networks exam. If passed, you earn the Cisco Certified Specialist – Enterprise Wireless Implementation certification and satisfy the concentration exam requirement for the CCNP Enterprise certification.
Our lab utilizes physical access points (9120, 3802), physical wireless clients as well as real DNAC and PI. This allows further exploration of the dashboard.
Course Benefits
This course will help you:
– Use Cisco Identity Services Engine, Cisco Prime Infrastructure, and Cisco Connect Mobile Experience to streamline network management, improve operations efficiency, and enhance consistency of network services
– Implement, secure and configure a tailored Cisco wireless network infrastructure
– Earn 40 CE credits toward recertification
What to Expect in the Exam
300-430 ENWLSI: Implementing Cisco Enterprise Wireless Networks is a 90-minute exam associated with the Cisco Certified Specialist – Enterprise Wireless Implementation certification and satisfies the concentration exam requirement for the CCNP Enterprise certification.
The multiple-choice format tests your knowledge of wireless network implementation, including:
– FlexConnect
– QoS
– Multicast
– Advanced location services
– Security for client connectivity
– Monitoring
– Device hardening
The Implementing Cisco Multiprotocol Label Switching training teaches you the high-performance method for forwarding packets through a network. MPLS enables routers at the edge of a network to apply simple labels to packets. This practice allows the edge devices to switch packets according to labels, with minimal lookup overhead. MPLS integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. When used in conjunction with other standard technologies, MPLS gives the ability to support value-added features.
Please note that this course lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.
How You’ll Benefit
– Acquire the skill of implementing MPLS high-performance methods for forwarding packets in a network
– Learn to configure routers at the network edge to apply simple labels to packets
– Gain the knowledge to enable edge devices, ATM switches, or existing routers to switch packets based on labels within the service provider core
– Master the skill of minimizing lookup overhead in the packet-switching process
– Gain proficiency in integrating the performance and traffic-management capabilities of data-link Layer 2 using MPLS
– Acquire the skill of combining the scalability and flexibility of network Layer 3 routing through MPLS
– Learn to leverage MPLS with other standard technologies to implement value-added features for service providers’ networks
The Implementing Cisco Multicast (MCAST) v2.0 course is a five-day instructor-led course covering the fundamentals of IP multicasting, which includes multicast applications, sources, receivers, group management, and IP multicast routing protocols (such as Protocol Independent Multicast, PIM) used within a single administrative domain (intradomain). The issues of switched LAN environments and reliable IP multicasting are covered as well. The course provides technical solutions for simple deployments of IP multicast within a provider or customer network. The curriculum provides the configuration and troubleshooting guidelines for implementation of IP multicast on Cisco routers. The labs provide students with the hands-on experience needed to successfully deploy IP multicast.
The Implementing Cisco NX-OS Switches and Fabrics in the Data Center training gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly available environment. Through a combination of lectures and hands-on labs, you will learn how to describe various aspects of the Cisco Nexus product families and platforms, including implementation, management, security, programmability and storage. Additionally, you will learn how to configure device aliases and zoning, Fibre Channel over Ethernet (FCoE), and N-Port Identifier Virtualization (NPIV), and N-Port Virtualization (NPV) mode. .
How You’ll Benefit
This training will help you:
– Describe, implement, configure, and manage Cisco Nexus product families and platforms, including redundancy protocols and security features, in a scalable environment
– Gain valuable hands-on experience with Cisco Nexus products in a lab setting
– Develop expertise with the Cisco Nexus product families and platforms
– Earn 40 CE credits towards recertification
Learning Objectives After completing this course the student should be able to: Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network Explain the use of MQC and AutoQoS to implement QoS on the network and describe some
The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) training teaches you advanced knowledge and skills related to Cisco software-defined wide area network (SD-WAN) security and cloud services. Through a series of labs and lectures, you will learn about on-box security services, including application-aware enterprise firewall, intrusion prevention, URL filtering, malware protection, and Transport Layer Security (TLS) or Secure Socket Layer (SSL) decryption. You will also learn about cloud integration with multiple cloud service providers across multiple use cases.
Additionally, the labs will allow you to configure and deploy local security services and cloud security services with the Cisco Umbrella Secure Internet Gateway (SIG), as well as integrate the Cisco SD-WAN fabric with a cloud service provider using the Cisco vManage automated workflows.
How You’ll Benefit
This training will help you:
– Gain introductory knowledge of the security and cloud services available in Cisco SD-WAN
– Expand your knowledge of integrated security services, such as the application aware firewall and intrusion prevention and cloud and collocated security services in on-premises and private or public cloud environments
– Understand drivers, benefits, available features, and architecture of Cisco SD-WAN integrated and distributed security and cloud networking services
– Gain leading-edge skills for high-demand responsibilities focused on security and cloud services
– Earn 24 CE credits towards recertification
The Implementing Cisco SD-WAN Solutions (ENSDWI) training helps you design, deploy, configure, and manage the Cisco Software-Defined WAN (SD-WAN) solution in a large-scale network, including how to migrate from legacy WAN to Cisco SD-WAN. You will learn best practices for configuring routing protocols in the data center and the branch, and how to implement advanced control, data, and application-aware policies. This training also covers Cisco SD-WAN deployment and migration options, placement of controllers, how to deploy WAN Edge devices, multicast and quality of service (QoS), how to configure Direct Internet Access (DIA) breakout, and how to deploy a Multi-Region Cisco SD-WAN fabric. You will also learn about the various Application Quality of Experience (AppQoE) traffic optimization capabilities. Finally, the training looks at the different Cisco SD-WAN security options available.
How You’ll Benefit
This training will teach you to use Cisco SD-WAN to:
– Establish a transport-independent WAN for lower cost and higher flexibility
– Meet Service Level Agreements (SLAs) for business-critical and real-time applications
– Provide secure end-to-end segmentation for protecting critical enterprise compute resources
– Extend seamlessly into the public cloud
– Optimize the user experience for Software-as-a-Service (SaaS) applications
The Implementing Cisco Service Provider Advanced Routing Solutions (SPRI) training teaches you theories and practices to integrate advanced routing technologies including routing protocols, multicast routing, policy language, Multiprotocol Label Switching (MPLS), and segment routing, expanding your knowledge and skills in service provider core networks.
This training prepares you for the 300-510 SPRI v1.1 exam. If passed, you earn the Cisco Certified Specialist – Service Provider Advanced Routing Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Service Provider certification. This training also earns you 37 Continuing Education (CE) credits toward recertification.
How You’ll Benefit
This training will help you:
– Gain the high-demand skills to maintain and operate advanced technologies related to Service Provider core networks
– Increase your knowledge and skills for implementing Service Provider core advanced technologies through hands-on application and practical instruction
– Prepare for the 300-510 SPRI v1.1 exam
– Earn 37 CE credits toward recertification
What to Expect in the Exam
Implementing Cisco Service Provider Advanced Routing Solutions (300-510 SPRI) v1.1 is a 90-minute exam associated with the Cisco Certified Specialist – Service Provider certification and satisfies the concentration exam requirement for the Cisco Certified Network Professional Service ProviderCCNP SERVICE PROVIDER certification.
This exam tests your knowledge of implementing service provider advanced routing technologies, including:
– Routing protocols
– Policy language
– MPLS
– Segment routing
The Implementing Cisco Service Provider VPN Services (SPVI) training prepares network professionals to implement and support Virtual Private Network (VPN) solutions on top of an MPLS network infrastructure. The goal is to prepare you to deploy, configure, monitor, operate, and troubleshoot end customer VPN environments built over a common Service Provider MPLS backbone. This training also includes labs to reinforce concepts including MPLS VPN fundamentals, benefits, classifications, components, control plane and data plane operations, VPN routing using Virtual Routing and Forwarding (VRF), Layer 3 MPLS VPNs, Layer 2 MPLS VPNs, IPv6 MPLS VPN implementations, IP Multicast VPNs, shared services VPNs, and solutions for deploying MPLS VPN traversing multiple service providers domains.
This training prepares you for the 300-515 SPVI v1.1 exam. If passed, you earn the Cisco Certified Specialist – Service Provider VPN Services Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Service Provider certification. This training also earns you 40 Continuing Education (CE) credits toward recertification.
How You’ll Benefit
This training will help you:
– Gain valuable skills in reinforcing MPLS VPN fundamental concepts, benefits, and classifications
– Learn to configure optional paths for traffic to avoid network congestion
– Prepare for the 300-515 SPVI v1.1 exam
– Earn 40 CE credits toward recertification
What to expect in the exam
Implementing Cisco Service Provider VPN Services (300-515 SPVI) v1.1 is a 90-minute exam associated with the Cisco Certified Specialist – Service Provider VPN Services Implementation certification and satisfies that concentration exam requirement for the Cisco Certified Network Professional Service ProviderCCNP SERVICE PROVIDER.
The Implementing Secure Solutions with Virtual Private Networks (SVPN) training teaches you how to implement, configure, monitor, and support enterprise virtual private network (VPN) solutions. Through a combination of lessons and hands-on experiences, you will acquire the knowledge and skills to deploy and troubleshoot traditional internet protocol security (IPsec), dynamic multipoint virtual private network (DMVPN), FlexVPN, and remote access VPN to create secure and encrypted data, remote accessibility, and increased privacy.
This training prepares you for the 300-730 SVPN v1.1 exam. If passed, you earn the Cisco Certified Specialist – Network Security VPN Implementation certification and satisfy the concentration exam requirement for the CCNP Security certification. This training also earns you 40 Continuing Education (CE) credits towards recertification.
How You’ll Benefit
This training will help you:
– Acquire the knowledge and skills to enhance internet privacy, speed, and performance
– Gain hands-on experience using the tools to ensure premium data security
– Prepare for the 300-730 SVPN v1.1 exam
– Earn 40 CE credits toward recertification
What to Expect in the Exam
Implementing Secure Solutions with Virtual Private Networks (300-730 SVPN v1.1) is a 90-minute exam associated with the Cisco Certified Specialist – Network Security VPN Implementation certification and satisfies the concentration exam requirement for the CCNP Security certification.
The exam tests your knowledge of implementing secure remote communications with VPN solutions, including:
– Secure communications
– Architectures
– Troubleshooting
The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of Segment Routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement Topology-Independent Loop-Free Alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP).
How you’ll benefit
This course will help you:
– Learn how to configure and verify segment routing within an Interior Gateway Protocol (IGP)
– Prepare to implement topology-independent loop-free alternate using segment routing
– Learn to implement segment routing within Border Gateway Protocol
Implementing the Cisco NCS540 Series Routers training is designed for network professionals to learn how to deploy Cisco NCS 540 Series routers in their network environment. Topics covered include understanding the features and functions of the Cisco NCS 540 Series platforms, system architecture, services implementation, Quality of Service (QoS), and system security, along with the utilization of model-driven telemetry and programmability.
In this course, you explore generative AI (Gen AI) use cases across specific industries using Google Cloud. After discussing generative AI in general, you will do a deep dive into two generative AI use cases and then explore your own use case within the same framework. This course targets professionals across different roles, including business analysts, data scientists, software developers, business users, and decision-makers, who are specifically interested in leveraging generative AI for business solutions.
The Install Application and Machine Agents for Cisco AppDynamics (IMP862) training teaches you the architecture of agents, and how to install and troubleshoot the installation of Java, .NET, Dynamic App, and Machine agents. You’ll also learn how to troubleshoot installation issues using log files, allocate licenses, name agents, automate agent deployment, and find and install machine agent extensions.
How You’ll Benefit
This training will help you:
– Learn about the architecture of agents, including installation and troubleshooting
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry
Explore the features and benefits of the NetApp Cloud Volumes ONTAP solution. Examine the architecture and functionality of NetApp ONTAP storage in the cloud. Finally, learn how to configure, deploy, and manage the Cloud Volumes ONTAP solution by using NetApp BlueXP.
Learn to implement a hybrid cloud solution with Amazon Web Services (AWS) by using NetApp Cloud Volumes ONTAP. Connect a Virtual Private Cloud (VPC) and an on-premises data center to unify your infrastructure. Use NetApp BlueXPTM to move data and manage storage in the hybrid cloud. Learn how NetApp cloud services are integrated into BlueXP to provide enhanced data protection, security, and compliance. Learn how to optimize the capacity and performance of Cloud Volumes ONTAP.
Learn to implement a hybrid cloud solution with Google Cloud by using NetApp® Cloud Volumes ONTAP®. Connect a Virtual Private Cloud (VPC) and an on-premises data center to unify your infrastructure. Use NetApp Cloud Manager to move data and manage storage in the hybrid cloud. Learn about how NetApp cloud services are integrated into Cloud Manager to provide enhanced data protection, security, and compliance. Learn to optimize capacity and performance of Cloud Volumes ONTAP
In this course, you learn to implement a Hybrid Cloud solution with Microsoft Azure by using NetApp® Cloud Volumes ONTAP®. You connect an Azure Virtual Network (VNet) and an on-premises data center to unify your infrastructure. You use NetApp BlueXP™ (formerly Cloud Manager) to move data and manage storage in the hybrid cloud. You learn how NetApp cloud services are integrated into BlueXP to provide persistent storage for Kubernetes containers and enhance data protection, security, and compliance. You also learn to optimize the capacity and performance of Cloud Volumes ONTAP.
The Intermediate Python for Network Engineers (IPYNE) training introduces the fundamental concepts of network programmability and automation using Python. It is designed for network engineers new to programming or professionals looking to enhance their automation skills through Python and Cisco APIs. The training focuses on practical use cases, such as automating device configurations, managing network inventories, and integrating with Cisco products like IOS XE, Meraki, and ThousandEyes for API automation. You will also learn the basics of creating reusable programs using object-oriented programming, building web interfaces with Flask, and interacting with large language models for advanced network automation. Upon completion, you will be able to write Python scripts, interact with network devices via APIs, and design automation workflows to streamline network management tasks.
How You’ll Benefit
This training will help you:
– Gain hands-on experience using Python to automate, configure, and monitor network devices, increasing efficiency and reducing manual errors
– Develop practical skills in leveraging modern tools and libraries—such as Netmiko, PyATS, and REST APIs—for scalable and reliable network automation
– Learn to build and deploy reusable automation solutions, including scripts, web interfaces, and API wrappers, to streamline network operations
– Acquire foundational knowledge in integrating advanced technologies like CI/CD, telemetry, and large language models (LLMs) to enhance and future-proof network management
– Earn 29 CE credits toward recertification
The Introducing Automation for Cisco Solutions (CSAU) training gives you a broad overview of network automation skills. Through a combination of lecture and hands-on labs, you will learn the fundamentals of automation such as working on model-driven programmability solutions with representational state transfer configuration protocol (RESTCONF) and network configuration protocol (NETCONF) protocols. The training also covers data formats and types, including Extensible Markup Language (XML), JavaScript Object Notation (JSON), Yaml Ain’t Markup Language (YAML), and Yet Another Next Generation (YANG), and their value in network automation, along with DevOps tools such as Ansible and Git.
How You’ll Benefit
This training will help you:
– Gain an overview of the skills you need to become a next-generation engineer
– Prepare to accelerate network automation in your organization
– Increase collaboration across internal and external teams using version control systems
– Earn 16 CE credits toward recertification
The Introduction to 802.1X Operations for Cisco Security Professionals (802.1X) training shows you how to configure and prepare to deploy Cisco® Identity-Based Networking Services (IBNS) solutions based on Cisco Catalyst switches, Cisco 9800 LAN Controllers, and Cisco Meraki deployments. You will learn the fundamentals of the 802.1X protocol and configuration, Cisco IBNS, configuring access for non-supplicant devices, architectural components, and considerations with 802.1X.
This training also earns you 18 Continuing Education (CE) credits toward recertification.
How You’ll Benefit
This training will help you:
– Gain in-depth knowledge of 802.1X protocol fundamentals, configuration, and integration within Cisco environments
– Learn to configure 802.1X on Cisco Catalyst switches, Cisco Wireless LAN Controllers, and Meraki devices through real-world labs
– Understand Cisco IBNS operations and how 802.1X functions as a foundational element for secure network access
– Acquire the ability to integrate non-supplicant devices (devices without native 802.1X support) using MAC Authentication Bypass (MAB) and guest services
– Compare and select the most appropriate Extensible Authentication Protocol (EAP) methods for your organization’s deployment needs
– Learn best practices for designing 802.1X-enabled networks and troubleshooting IBNS deployments to ensure reliable, secure access
This course introduces Google Cloud’s AI and machine learning (ML) capabilities, with a focus on developing both generative and predictive AIprojects. It explores the various technologies, products, and tools available throughout the data-to-AI lifecycle, empowering data scientists, AI developers, and ML engineers to enhance their expertise through interactive exercises.
This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. The course is designed as a blended learning experience that combines instructor-led training with online materials on the Microsoft Learn platform (https://azure.com/learn). The hands-on exercises in the course are based on Learn modules, and students are encouraged to use the content on Learn as reference materials to reinforce what they learn in the class and to explore topics in more depth.
Description Data science has surged in popularity in recent years, and for good reason. Companies across various industries increasingly rely on data to guide their decision-making, leading to a high demand for skilled data scientists. This comprehensive course provides the foundational skills and techniques needed to thrive in this dynamic field. You will begin by
The Introduction to APM for Cisco AppDynamics (APM210) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM) platform. Once you know your way around, you’ll learn to troubleshoot common performance issues in your application, as well as several advanced troubleshooting tools and techniques. You’ll also get familiar with some powerful monitoring tools that will help you keep your application running in top form.
How You’ll Benefit
This training will help you:
– Understand and utilize key features of Cisco AppDynamics and APM
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry
The Introduction to Application Monitoring in Cisco AppDynamics (APM211) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM) platform. Once you know your way around, you’ll learn to troubleshoot common performance issues in your application, as well as several advanced troubleshooting tools and techniques. You’ll also get familiar with some powerful monitoring tools that will help you keep your application running in top form. This training is the FIRST in a learning series for APM Fundamentals.
The Introduction to Business Transaction Discovery using Cisco AppDynamics (APM221) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitor your applications. In this training, you will learn how to plan your application monitoring strategy and instrument Business Transaction Detection. This training is the FIRST in a learning series for APM Advanced configurations.
This course is an introduction to data analytics on Google Cloud. It is designed for learners who have no prior experience with data analytics or Google Cloud. The course covers the basics of data analysis, including collection, storage, exploration, visualization, and sharing. It also introduces learners to Google Cloud’s data analytics tools and services. Through video lectures, demos, quizzes, and hands-on labs, the course demonstrates how to go from raw data to impactful visualizations and dashboards.
In this course, you learn about data engineering on Google Cloud, the roles and responsibilities of data engineers, and how those map to offerings provided by Google Cloud. You also learn about ways to address data engineering challenges.
In this course, you are introduced to how generative AI can be used to make developers more efficient at writing code with Gemini Code Assist and implementing new features into applications. You will explore how Gemini Cloud Assist can help you to architect your applications and investigate issues that arise. Finally, you will put everything together into an end-to-end workflow.
Description The course outlines the power of containerization and the influence this innovation has on development teams and general operations. We also get to understand what DevOps really is, the principles involved and how the process contributes to product health, by implementing a Docker workflow. Docker is an open source containerization tool, that makes it
Description Kubernetes and DevOps are the two pillars that can keep your business at the top by ensuring high performance of your IT infrastructure. Introduction to DevOps with Kubernetes will help you develop the skills you need to improve your DevOps with the power of Kubernetes. The course begins with an overview of Kubernetes primitives
Description This Kubernetes Administration course is designed to equip participants with the in-depth knowledge and practical skills necessary for the efficient administration of Kubernetes clusters. Covering a broad range of topics from core concepts and installation to advanced application lifecycle management and security, this course is structured to address the needs of both beginners and
Description Introduction to Django is a comprehensive, hands-on course designed to give you a strong foundation in building web applications using Django, one of Python’s most powerful and popular web frameworks. Whether you’re just starting with web development or looking to expand your Python skills into the backend, this course equips you with the tools
Description Explore Docker through this interactive and hands-on online tutorial course! Dive into the Docker learning path, understanding its ideal workloads, and mastering the migration of existing applications into containers. This comprehensive overview of Docker encompasses fundamental container concepts, deployment strategies, and container orchestration. The course emphasizes the pivotal role of containers in modern DevOps
Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial reporting, budgeting, AP/AR, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electronic reporting, and personalization for better decision-making.
This course introduces Gemini Enterprise, a powerful platform that brings together AI agents, enterprise search, NotebookLM, and intelligent data access to solve organizational challenges. Through real-world examples, learners will be able to connect Gemini Enterprise capabilities to real business needs, describe its architecture,
and explain how it handles data access and privacy across roles.
This course is designed for business users, business leaders, and, more generally, decision makers within organizations who are seeking to gain a comprehensive understanding of generative AI and its potential impact on their businesses. The overall goal of the course is to educate decision makers on the potential impact generative AI can have in their organizations, educate them about generative AI services on Google Cloud and to inspire decision makers to start thinking about what is possible with generative AI technologies.
Description Software developers, data scientists, and technical writers all leverage the power of Git, an essential component of a modern workflow. Knowing what’s changing and coordinating with colleagues and clients is vital. Whether you’re a beginner eager to learn the basics or an experienced coder seeking a solid foundation, our expert-led exercises and real-world examples
Description This course serves as a quick HTML and CSS primer for students who need basic knowledge of these technologies. By learning the fundamentals of these languages, students will have a better understanding of how modern websites are built. The course covers various topics, including the basics of HTML, CSS syntax and selectors, typography, colors,
Description Java Batch, as specified in the JSR 352 spec, is part of the Java EE platform. It is a sophisticated and capable framework for running batch jobs in enterprise environments. This course covers all the, sometimes complex, details of setting up and using the framework. It includes setup and configuration of the framework, and
Description The Introduction to JavaScript course provides an in-depth look at the essential concepts of JavaScript, one of the most popular programming languages for web development. Covering a wide range of topics, from JavaScript basics, variables, arrays, and operators, to functions, built-in objects, conditionals, loops, and event handling, this course aims to equip students with
Description Jenkins is a scalable and highly efficient open source automation server that runs an unparalleled plugin ecosystem. It is written in Java and uses plugins designed for continuous integration purpose. This is a 2-day course which balances theory and hand-on applications that are focused on practical takeaways. This course will provide you with a
This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.
Learn the business value and product capabilities of Microsoft Power Platform. Connect data with Dataverse, build simple canvas and model-driven apps, automate a process with Power Automate, and build a Power Pages site.
Description This course is designed to teach students how to build efficient, database-driven applications using Oracle APEX (Application Express). It begins with an introduction to APEX—tracing its evolution and highlighting its growing importance in the tech industry as a powerful low-code platform for rapid application development. Students will explore APEX’s architecture, core components, and the
Description Introduction to Oracle PL/SQL is a hands-on course designed for those who already understand Oracle SQL and want to dive into the powerful procedural capabilities of PL/SQL. This course teaches the core concepts and structures of PL/SQL programming and equips learners to develop robust, secure, and maintainable applications within the Oracle Database environment. Participants
Description Introduction to Oracle SQL is a hands-on, beginner-friendly course designed to teach the core concepts and practical skills of working with SQL in an Oracle Database environment. Whether you’re pursuing a career in data analysis, software development, or database administration, this course provides the essential foundation for managing and querying relational data using Oracle
Description This Android Programming course is designed for Java developers who want to learn how to create user-friendly interfaces for Android applications. Whether you are new to mobile development or seeking to enhance your skills, this course offers a solid foundation for building engaging Android apps using Android Studio. Training Objectives The architecture of Android
A practical, structured introduction to Python for building applications, working with data, and developing reusable code
Despite being over three decades old, Python® has become one of the most widely used programming languages in modern software development. It is particularly dominant in areas such as data science, machine learning, artificial intelligence, and web development, where its simplicity and flexibility make it highly effective.
This course provides a comprehensive introduction to Python 3, suitable for both beginners and developers transitioning from other programming languages.
Delivered as a three-day hands-on programme, it guides participants through the fundamentals of Python programming, from setting up the development environment through to building structured applications that work with data types, data structures, files, and error handling.
Participants will develop a complete Python application while learning how to write clear, reusable, and maintainable code, forming a strong foundation for further development in Python and related domains.
3 Days
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365 Customer Service, improve customer experience with AI-first omnichannel communication in Dynamics 365 Contact Center, and boost first-time resolution rates for on-site workers using AI-driven Dynamics 365 Field Service.
Description This course provides an in-depth introduction to Apache Spark 3 for distributed computing. Designed for developers, data analysts, and architects, it focuses on leveraging Spark’s powerful engine for big data processing using Python (PySpark). The course covers core Spark concepts, Resilient Distributed Datasets (RDDs), DataFrames, Spark SQL, and Structured Streaming for real-time data processing.
Description This hands-on course introduces Apache Spark 3.x, the powerful distributed computing engine, designed for developers, data analysts, architects, and technical managers looking to work with Spark in a practical, effective way. You’ll gain a strong technical foundation in Spark’s architecture and operations, starting with core concepts like RDDs and Spark’s compute engine. From there,
Description This comprehensive course provides an in-depth introduction to Spring 6, Spring Boot 3, and Spring REST, aligning with modern development standards such as Java 17+ and Jakarta EE 9. It covers essential Spring Core capabilities, Spring Boot’s auto-configuration and dependency management, and building RESTful services with Spring REST. Through hands-on exercises, participants will learn
Description Ratio’s Introduction to SQL Course is designed to provide a foundational understanding of the SQL programming language, the standard for relational database management systems. The course covers SQL basics, including table creation, data manipulation, and database querying. Upon completion, students will be able to write SQL queries and work with Microsoft SQL Server or
Description This 2-day entry-level course examines the services and features of Microsoft SQL 2022. The content focuses on database tables, adding and changing data, creating and using stored procedures, entity relationships, and indexes. Audience profile This course is designed for novices and professionals who are interested in interacting with databases using the SQL language. This
Description The Introduction to SQL with PostgreSQL course provides an in-depth introduction to SQL and relational databases, focusing on PostgreSQL as the database management system. The course covers essential topics such as querying and sorting data, filtering records with WHERE, advanced SELECT statements, subqueries, joins, unions, and conditional processing using CASE. Students will also learn
Description This course provides a comprehensive introduction to Toad, a powerful and versatile tool for database development, optimization, and administration. It is designed to equip students with the practical skills needed to work efficiently across all major areas of database management. The course begins with an overview of Toad’s interface, key features, and customization options,
IPv6 Fundamentals, Design, and Deployment (IP6FD) is a five-day training that provides you with the knowledge and skills needed to implement and configure the IP version 6 (IPv6) features of Cisco IOS software. The training also provides an overview of IPv6 technologies; covers IPv6 design and implementation; describes IPv6 operations, addressing, routing, services, and transition; and describes deployment of IPv6 in enterprise networks as well as in service provider networks. The training includes case studies that are useful for deployment scenarios and remote labs.
How You’ll Benefit
This training will help you:
– Learn how to successfully configure the IP version 6 features of Cisco IOS Software
– Gain leading-edge skills for high-demand responsibilities in the enterprise sector
– Earn 40 CE credits toward recertification
This ITIL 4 Foundation Training course caters to professionals aiming to embrace ITIL for enhancing service management. Throughout the course, participants will acquire the requisite knowledge to excel in the ITIL 4 Foundation Certification exam, comprehend the comprehensive IT/digital operational framework, and leverage the ITIL 4 model for designing, delivering, and perpetually refining tech-driven products and services.
Furthermore, attendees will delve into the service value chain and various IT service management practices. They will pinpoint avenues for enhancing IT practices by adhering to ITIL standards and grasp the significance of aligning IT with business objectives. The course offers a flexible learning approach, encompassing instructor-led sessions or self-paced modules, supplemented by practice exams, preparatory questions, and supplementary materials.
Duration: 3 Days
Exam Voucher: Yes
Level: Introductory
Description The objective of the ITIL Service Desk practice is to manage the demand for incident resolution and service requests. It commonly serves as the initial and primary point of contact for all users with the service provider. In this course, the service desk practice encompasses all four dimensions of service management: organisations and people,
Description The ITIL 4 Practitioner: Incident Management practice module is designed for IT professionals engaged in mitigating the adverse effects of incidents by swiftly restoring normal service operations. Certification Information: Exam Information – 20 questions – Multiple choice – 13 out of 20 marks required to pass (65%) – 30 minutes – Closed book Training
Description Digital and IT Strategy Training marks the latest addition to the ITIL 4 certification scheme, concluding the ITIL 4 Strategic Leader designation. This ITIL training introduces a fresh perspective to the ITIL 4 guidance, elevating discussions on ITIL concepts to the level of organisational strategy. ITIL 4 Foundation Certification OR Managing Professional Certificate /AND:
Description The ITIL 4 Practitioner: Problem Management practice module is designed for IT professionals aiming to minimise the occurrence and impact of incidents. This involves identifying both actual and potential causes of incidents and effectively managing workarounds and known errors. Certification Information Exam Information 20 questions Multiple choice 13 out of 20 marks required to
Description The ITIL 4 Practitioner: Monitoring and Event Management practice module is designed for IT professionals seeking to demonstrate and validate their expertise in this specific practice area. Training Objectives Official course content and curriculum PeopleCert Exam Voucher included Take2 exam re-sit included (eligible on public events) After-course instructor coaching benefit included Training Prerequisites ITIL
Description The ITIL 4 Specialist: Monitor, Support, and Fulfil combined practice module is tailored for IT professionals seeking to foster efficient cross-practice collaboration and establish effective service value streams. Individuals undergoing this module can showcase their comprehension and application of the principles encapsulated in the five ITIL Management Practices, operating seamlessly at both strategic and
Description The ITIL 4 Specialist: Create, Deliver, and Support (CDS) course delves into the fundamental service management activities and the process of service creation. Emphasizing the integration of diverse value streams and activities, it addresses the creation, delivery, and support of IT-enabled products and services. The course also encompasses supporting practices, methods, and tools, along
Description In the evolving landscape where organizations leverage information and related technologies to redefine their business approaches, the imperative to swiftly introduce new products and services for competitive edge intensifies. To thrive in this high-velocity environment, organizations must significantly enhance their agility, speed, cost-effectiveness, and responsiveness. The ITIL 4 Specialist: High-Velocity IT (HVIT) course delves
Description This ITIL 4 Strategist: Direct, Plan, and Improve (DPI) course equips individuals with the practical skills needed to establish an IT (Information Technology) organisation focused on continuous learning and improvement with a robust and effective strategic direction. It explores the influence and impact of Agile and Lean methodologies and demonstrates how they can be
Description The ITIL 4 Practitioner: Monitoring and Event Management practice module is designed for IT professionals seeking to demonstrate and validate their expertise in this specific practice area. Certification Information: Exam Information – 20 questions – Multiple choice – 13 out of 20 marks required to pass (65%) – 30 minutes – Closed book Training
Description The ITIL 4 Practitioner: Service Request Management practice module is intended for IT professionals seeking to maintain the agreed-upon quality of a service. This involves efficiently and user-friendly handling of all pre-defined, user-initiated service requests. Certification Information: Exam Information – 20 questions – Multiple choice – 13 out of 20 marks required to pass
ITIL® 5 Foundation introduces the latest evolution of the ITIL framework, designed to help organisations manage and deliver technology-enabled services in increasingly complex digital environments.
Modern organisations depend on reliable IT services to support business operations, customer experience, and innovation. ITIL 5 provides a practical framework for designing, delivering, and improving those services while ensuring they remain aligned with business goals.
Building on the principles established in earlier versions of ITIL, ITIL 5 expands the framework to address the realities of modern technology environments, including cloud platforms, AI-driven automation, DevOps practices, and digitally enabled operating models.
This instructor-led course introduces the key concepts, terminology, and practices of ITIL 5. Participants will gain an understanding of how service management supports organisational value creation, how services are designed and delivered across modern digital ecosystems, and how continual improvement can be embedded across teams.
The course provides a structured introduction to the ITIL Service Value System, guiding principles, value streams, and service management practices, preparing participants to successfully sit the ITIL® 5 Foundation certification exam.
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Description The Java Certification course offers a comprehensive and in-depth curriculum to help students master Java programming. It covers topics ranging from the basics of Java and object-oriented programming to more advanced topics such as inheritance, interfaces, and exceptions. Students will also dive into collections, inner classes, and streams, as well as explore advanced topics
Learn about the basic administration tasks of managing a Kubernetes cluster. Use the kubectl and kubeadm command-line tools and an integrated development environment (IDE) to provision cluster and network resources. Explain the configuration and deployment of basic workload objects and common Kubernetes cluster tasks. This course was written for the Kubernetes 1.29 release.
Description Kubernetes is an open source platform that automates the scaling, deployment, and management of container-based applications. This is a 1-day course which balances theory and hand-on applications that are focused on practical takeaways. The course starts by explaining the basics of container orchestration and then moves on to explain how the components of a
This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes.
The Leveraging IOS XR VPN Services (XRVPNS) training teaches you how to implement and troubleshoot Layer 2 and Layer 3 Virtual Private Network services in a service provider network operating on Cisco IOS XR software. Cisco IOS XR is the foundational operating system of most service provider networks and operates Cisco’s service provider portfolio of network devices. You will learn how to implement a label switched network infrastructure for the enablement of VPN services using Multiprotocol Label Switching (MPLS) or Segment Routing (SR). You will also learn how to implement and troubleshoot both IPv4 and IPv6 Layer 3 VPN services and Multicast VPN services using IOS XR. In addition, you will learn how to implement Ethernet VPN (EVPN) services including EVPN Integrated Routing and Bridging (EVPN IRB) and EVPN-SR data center fabric. Finally, you will learn how to implement EVPN advanced features.
How You’ll Benefit
This training will help you:
– Learn how to implement and troubleshoot Layer 2 and Layer 3 Virtual Private Network services in a service provider network operating on Cisco IOS XR software.
– Gain knowledge of protocols, solutions, and designs to acquire professional-level and expert-level networking roles.
– Earn 24 CE credits toward recertification.
Learning Objectives This course teaches participants the following skills: Plan and implement a well-architected logging and monitoring infrastructure Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) Create effective monitoring dashboards and alerts Monitor, troubleshoot, and improve Google Cloud infrastructure Analyze and export Google Cloud audit logs Find production code defects, identify bottlenecks, and
LookML not only serves as the foundation for visualization assets in Looker, but is also capable of dynamic aggregations, incrementally refreshed persistent derived tables, and more. In this course you will practice the skills to be an advanced Looker Developer through guided lecture and independent exercises using sample data.
Machine Learning (ML) Engineering on Amazon Web Services (AWS) is a 3-day intermediate course designed for ML professionals seeking to learn machine learning engineering on AWS. Participants learn to build, deploy, orchestrate, and operationalize ML solutions at scale through a balanced combination of theory, practical labs, and activities. Participants will gain practical experience using AWS services such as Amazon SageMaker AI and analytics tools such as Amazon EMR to develop robust, scalable, and production-ready machine learning applications.
This course introduces the artificial intelligence (AI) and machine learning (ML) offerings on Google Cloud that support the data-to-AI lifecycle through AI foundations, AI development, and AI solutions. It explores the technologies, products, and tools available to build an ML model, an ML pipeline, and a generative AI project. You learn how to build AutoML models without writing a single line of code; build BigQuery ML models using SQL, and build Vertex AI custom training jobs by using Keras and TensorFlow. You also explore data preprocessing techniques and feature engineering.
Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud. With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.
Dataplex is an intelligent data fabric that enables organizations to centrally discover, manage, monitor, and govern their data across data lakes, data warehouses, and data marts. You can use Dataplex to build a data mesh architecture to decentralize data ownership among domain data owners.
In this course, you will learn how to discover, manage, monitor, and govern your data across data lakes, data warehouses, and data marts through guided lectures and independent exercises using sample data.
This course does not cover the interaction of Dataplex with Dataproc Metastore nor does it do a deep dive into BigLake concepts.
The Managing Business Transactions in Cisco AppDynamics (APM222) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitoring your applications. In this training, you will learn about prioritizing Business Transactions, using Service Endpoints and configuring for Backend Detection. This training is the SECOND in a learning series for APM Advanced configurations.
The Managing Cisco Network Operating Systems (CNIOS) training introduces the fundamental concepts of Cisco networking operating systems, including IOS XE, NX-OS, and IOS XR. This training is designed for individuals who are new to Cisco or networking professionals who want to deepen their understanding of Cisco operating systems used across various network devices. Upon completion of this training, you will be able to navigate the command-line interface (CLI), configure basic settings as well as advanced protocols, and understand the unique features and architectures of Cisco network operating systems.
This training includes five free additional modules through Cisco U. These modules provide valuable foundational knowledge on Cisco Network Operating Systems:
– Track 1 – 1: Overview of Cisco Network Operating Systems
– Track 1 – 2: Evolution of Cisco Operating Systems
– Track 1 – 3: Comparison of IOS, IOS XE, NX-OS, and IOS XR
– Track 6 – 22: Cisco Documentation Navigation
– Track 6 – 23: Cisco Operating Systems Licensing
Please note that this course lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.
How You’ll Benefit
This training will help you:
– Get familiar with Cisco IOS XE, NX-OS, and IOS XR operating systems
– Navigate CLIs of individual systems, perform initial setup, upgrade, and troubleshooting
– Navigate Cisco documentation, interact with Cisco Technical Assistance Center (TAC), and automate different platforms
– Configure important features, such as Virtual Port Channel (vPC), Fibre Channel, virtual extensible LAN (VXLAN), and router clustering
– Earn 37 CE credits toward recertification
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Learning Objectives Identify the purpose and value of Apigee API Platform. Describe basic concepts and capabilities of Google Cloud, Kubernetes, REST, and Anthos. Discuss Apigee API Platform architecture and recommended practices for topology design. Explain Apigee terminology and logical organizational structures. Install Apigee hybrid on Google Kubernetes Engine. Discuss infrastructure security, user access management, data
Business professionals in non-technical roles have a unique opportunity to lead and influence machine learning projects. In this course, you’ll explore machine learning without the technical jargon. You’ll learn how to translate business problems into custom machine learning use cases, assess each phase of the project, and translate the requirements to your technical team.
This four-day course will provide you with a thorough understanding of the internationally recognised and best practice programme management methodology Managing Successful Programmes (MSP), providing the skills you need to confidently use MSP to manage programmes in line with strategic aims of a business and its day to day running.
By the end of this course, you will have the skills to be able to identify and document the vision of a programme, thus aligning it to the strategic aims of the business. You will also be able to coordinate the projects of a programme to ensure the correct application of resources and risk, issue and change management. You will also be able to interface with the day to day business to ensure the smooth transition of changes delivered by a programme into business as usual activity and ensure that the benefits that the programme is designed to deliver are achieved.
This learning experience focuses on the features of NetApp® BlueXP™ (formerly Cloud Manager). It provides video demonstrations and a laboratory environment to facilitate hands-on experience and learning. You familiarize yourself with the BlueXP user experience. You practice using BlueXP capabilities. You also explore BlueXP management and planning features and integrated services for cloud and on-premises storage resources.
Description The Mastering the Requirements Process workshop is designed to help business analysts and project managers effectively manage customer expectations and deliver successful projects. This hands-on training covers every stage of the requirements process—from discovery and documentation to validation and approval. Participants will learn best practices for gathering high-quality requirements, writing precise and measurable requirements
